Privacy Policy

1. Information We Collect

When you place an order, we may collect:

• Name
• Primary phone number
• Secondary phone number, if provided
• Complete delivery address
• PIN code
• Email address, if provided
• Order and transaction-related information

We collect this information to process orders, arrange delivery, communicate with customers and provide customer support.

2. How We Use Your Information

Your information may be used to:

• Process and confirm your orders
• Arrange delivery
• Contact you regarding your order
• Provide customer support
• Process payments
• Improve our website and services

3. Payment Information

Online payments may be processed through third-party payment services, primarily Razorpay, along with applicable banking and UPI services.

Agasthiya Organic does not directly store your complete card or banking credentials.

4. Analytics and Advertising

Our website may use services such as Meta Pixel, Meta advertising tools, Google Analytics and Google advertising tools to understand website activity, measure advertising performance and improve our services.

5. Sharing of Information

We do not sell or share customer personal information for unrelated third-party marketing purposes.

Information may be shared with necessary service providers, such as payment processors and delivery partners, only when required to process and fulfil your order.

6. Data Security

We take reasonable steps to protect the personal information provided by our customers. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Contact Us

For privacy-related questions, please contact us: